Bybit deposit to unsupported chain

I am in quite a desperate situation here, I have deposited USDe by my own mistake via ARB chain instead of ERC20. Are these funds permanently lost or is there a chance of recovery. The funds are in the Bybit deposit address, just haven’t been credited to my account since it’s not by default supported chain.

What can I do here and does anyone have a similar experience with this issue and can elaborate how does Bybit support handle these situations? Thanks in advanced, I am really unsure of what to do now…