Crypto.com froze my assets for over a month. I can’t sell or move anything
Crypto.com froze my assets for over a month. I can’t sell or move anything
bought crypto through Crypto.com, and for around one month my assets have been frozen. I have not been able to sell, move, or properly manage my funds.
This is extremely frustrating because in crypto, timing matters. The market is volatile, and every day I’m locked out of my assets can cause real financial consequences. I understand that platforms may need to perform checks, but keeping someone unable to access or sell their own assets for this long is unacceptable without clear communication and a timely resolution.
I have tried to deal with the situation, but I still don’t have access to my assets. At this point, I want to warn others and also ask whether anyone else has experienced something similar with Crypto.com.
Has anyone had their assets frozen for this long? How did you get it resolved?
I am very concerned and frustrated, because all they keep telling me is to wait, without giving me a clear explanation or timeline.
thats exactly why i stopped keeping anything on cexs. at merehead we had a client who got locked out of crypto.com for 6 weeks over a kyc flag and there was literally nothing they could do but wait. support just kept saying under review with zero timeline. if you need access to your funds quickly, self custody is the only way. not your keys not your coins isnt just a meme, its the reality of using these platforms. hope you get it resolved soon but honestly id start moving everything off once you get access back.
